How did this happen?

Light and in particular UV light is a very destructive thing. It will literally make your precious photos disappear before your very eyes! Fleur from Mount Maunganui, had this exact problem with this wonderful portrait that had sat in a frame for too long.

I was able to use Photoshop to recover the faded photo and repair the damage. Fleur was very pleased with the photo restoration and to be able to see her Mother again.